What is an Employee Assistance Program?
An Employee Assistance Program (EAP) provides employees with access to confidential psychological support for both personal and work-related challenges that may be impacting their wellbeing, mental health, or workplace functioning.
Sometimes life feels overwhelming. Stress, burnout, relationship difficulties, workplace conflict, grief, anxiety, and major life changes can all affect how a person feels both at work and at home. EAP services aim to provide early support and a safe space for employees to talk through what is happening and develop practical strategies to move forward.
Our clinicians provide a supportive, non-judgemental environment where employees can feel heard, understood, and supported.
Why Offer an EAP to Your Employees?
People perform best when they feel supported.
Offering an EAP demonstrates to employees that their wellbeing matters and that support is available when life becomes challenging. Creating a workplace culture that values mental health and wellbeing can positively impact morale, engagement, communication, and overall workplace satisfaction.
An EAP may help to support:
- Workplace stress and burnout
- Anxiety, low mood, and emotional overwhelm
Workplace conflict or communication difficulties
Adjustment to change or challenging life circumstances
Work/life balance and wellbeing
Resilience and coping strategies
Early support can make a meaningful difference — both for employees and the broader workplace environment.
Tailoring EAP to Your Organisation
Every workplace is different, which is why we offer flexible EAP options that can be tailored to the needs of your organisation and team.
Whether you are looking for ongoing wellbeing support, short-term intervention services, or a customised package for your employees, we can work collaboratively with your organisation to develop an approach that feels practical, supportive, and accessible.
We understand the importance of flexibility and accessibility when it comes to employee wellbeing. We offer:
Face-to-face appointments in Wollongong and Campbelltown
Telehealth appointments for greater flexibility and accessibility
Flexible appointment options to support busy schedules
Our goal is to create a service that feels approachable, supportive, and easy for employees to access when they need it.
Further Information for Employers
We are happy to discuss EAP options with organisations of all sizes and can provide further information regarding referral pathways, appointment options, and tailored support packages.
If you would like to learn more about how an EAP could support your workplace and employees, please contact our team on 02 4288 4667 or via email practicemanager@mindmode.com.au
We are passionate about supporting healthier workplaces and promoting mental health and wellbeing within our local community.
Popular Question
We offer a wide range of evidence-based therapies including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Solution-Focused Therapy, and more — tailored to your individual needs.
Our psychology services are available at both our Wollongong and Campbelltown clinic locations. You’re welcome to choose the one that best suits your needs.
No, you don’t need a referral to book an appointment. However, to claim a Medicare rebate under a Mental Health Care Plan, a referral from a GP is required.
Yes, we offer online and telehealth psychology sessions for your convenience. These sessions are conducted securely and confidentially, allowing you to access professional support from the comfort of your home.

